Orders and Delivery​

Ordering is exclusively done through our app. You can find the app in the Apple App Store or Google Play Store under the name “Chefsfarm.”

Here’s the link to the iOS store, and here’s the link to the Play Store.

To get your order delivered the next day, please order before the following cut-off times:

  • Netherlands & Belgium: Order before 4:30 PM
  • France: Order before 4:00 PM (Please note: depending on your region, delivery to France may take 1 to 2 days).
 

Why these strict deadlines? We partner with an external courier service that collects all shipments directly from our warehouse at specific time.

We deliver from Monday through Saturday, depending on your location:

  • Netherlands & Belgium: Monday through Saturday (Next day).
  • France (Paris Region): Monday, Wednesday, and Friday (Next day).
  • France (Other Regions): Tuesday, Thursday and Saturday (2-day delivery).

Our delivery options depend on your region, as we work with different courier service:

  • Netherlands & Belgium: Choose between Full day (10:00 AM – 6:00 PM), or Afternoon delivery (1:00 PM – 6:00 PM).
  • France (Paris Region): Morning delivery. You can select a 4 hour time slot between 8:00 AM and 2:00 PM.
  • France (Other Regions): Morning delivery between 8:00 AM and 1:00 PM

Delivery is free if you meet our minimum order amount. If your order falls below this amount, a delivery fee will apply based on your region:

  • Netherlands & Belgium: If you order under €49, a delivery fee of €12.50 applies.
  • France: If you order under €59, a delivery fee of €17.50 applies.

Yes, you can update your delivery address in your account settings in the app.

You can request a Track & Trace code to follow the status of your order. Let us know via WhatsApp or email the email address where you’d like to receive the tracking information. 

That’s frustrating! But we can help. Please contact us to review and update your delivery instructions.

Chef’s Farm is currently active in the Netherlands, Belgium and Singapore. More locations to follow soon.

Products

Some microgreens may be temporarily unavailable due to seasonal reasons or limited supply. However, you can always leave a request in the order notes.

We offer a variety of fresh microgreens, edible flowers, and mixed salads. We offer a diverse range of over 60 products, something to add taste, color and a perfect finishing touch for every dish.

Yes, we grow year-round, but due to peak periods, we can’t always meet demand.

Unfortunately, we cannot provide custom sizes as we adhere to fixed and controlled growing methods.

Our products are fresh and typically have a shelf life of 7-10 days when handled and stored properly.

No need to wash! We don’t use pesticides and all of our growing is done hands-free. This means products are clean and ready to use.

Officially, no. But, we’re beyond organic. All the benefits of organic produce, without the label. We produce pesticide free, sustainably and controlled.

Communication and Support

Yes. It is possible to register multiple people under your restaurant’s account.

Currently, this option isn’t available, but we’re working on making this possible in the future.

No, the packing slip is always sent to the address linked to the account that placed the order.

We occasionally offer tours. You can contact us via WhatsApp to find out when tours are available.

Yes, that’s possible. Contact us to discuss the options.

No, ordering is only possible via the app. However, feel free to reach out to us via WhatsApp if you have any questions.

Payment

Our payment term is fourteen days.

Yes, if you choose to pay via direct debit, you’ll receive a 2% discount. You can easily set this up in the payment menu of your account in the app.

Download the app & Start ordering

Download our ordering app on iPhone or Android. Create an account and submit your first order. We will review your registration and order.

If everything is correct, we will send the order on the desired delivery date. If we see any problems, we will contact you as soon as possible.