Ordering is exclusively done through our app. You can find the app in the Apple App Store or Google Play Store under the name “Chefsfarm.”
Here’s the link to the iOS store, and here’s the link to the Play Store.
To get your order delivered the next day, please order before the following cut-off times:
Why these strict deadlines? We partner with an external courier service that collects all shipments directly from our warehouse at specific time.
We deliver from Monday through Saturday, depending on your location:
Our delivery options depend on your region, as we work with different courier service:
Delivery is free if you meet our minimum order amount. If your order falls below this amount, a delivery fee will apply based on your region:
Yes, you can update your delivery address in your account settings in the app.
Go to My Account → Company details → Delivery address and update your details.
You can track your order directly in the app.
Go to My Account → Order History → tap the order you want to follow, and you’ll find the
Track & Trace button.
The tracking link becomes available once the delivery route has been planned, generally the evening before your delivery.
That’s frustrating! But we can help. Please contact us to review and update your delivery instructions.
Chef’s Farm operates in the Netherlands, Belgium, France, Germany, Austria and Italy. More locations soon to follow.
Some microgreens may be temporarily unavailable due to seasonal reasons or limited supply. However, you can always leave a request in the order notes.
We offer a diverse range of over 60 fresh microgreens, edible flowers, and mixed salads to add taste, color, and the perfect finishing touch to every dish.
Yes, we grow year-round, but due to peak periods, we can’t always meet demand.
Unfortunately, we cannot provide custom sizes as we adhere to fixed and controlled growing methods.
Our products are fresh and typically have a shelf life of 7-10 days when handled and stored properly.
No need to wash! We don’t use pesticides and all of our growing is done hands-free. This means products are clean and ready to use.
Officially, no. But, we’re beyond organic. All the benefits of organic produce, without the label. We produce pesticide free, sustainably and controlled.
Yes. It is possible to register multiple people under your restaurant’s account.
Your invoice email can be different from your communication email. You can update your invoice email directly in the app under My Account → Company Details → Payment method, or contact us via WhatsApp.
Sending invoices to multiple email addresses at once isn’t available yet, but we’re working on it.
No, the packing slip is always sent to the address linked to the account that placed the order.
We occasionally offer tours. You can contact us via WhatsApp to find out when tours are available.
Yes, that’s possible. Contact us to discuss the options.
No, ordering is only possible via the app. However, feel free to reach out to us via WhatsApp if you have any questions.
Our payment term is fourteen days.
Yes, if you choose to pay via direct debit, you’ll receive a 2% discount. You can easily set this up in the payment menu of your account in the app.
Download our ordering app on iPhone or Android. Create an account and submit your first order. We will review your registration and order.
If everything is correct, we will send the order on the desired delivery date. If we see any problems, we will contact you as soon as possible.
