General Terms of Use
1. Introduction
Welcome to Chef’s Farm, a brand owned by the Growy group of companies. By accessing or using our website (www.chefsfarm.nl) or the Chef’s Farm app, you agree to comply with these General Terms of Use.
2. Use of Services
Chef’s Farm provides an online platform for restaurants, hotels, and other businesses to order fresh greens directly through our app. By using our services, you agree to provide accurate information and ensure the confidentiality of your login credentials.
3. Orders
Orders can be placed through the Chef’s Farm app. We reserve the right to modify our product offerings, prices, and availability without prior notice. Orders are subject to confirmation, availability and the Delivery Terms and Conditions of Growy.
4. Notifications
By using the Chef’s Farm app, you agree to receive notifications related to orders, updates, and promotional information.
5. Intellectual Property
All content on our website and app, including images, logos, and text, is the property of the Growy group of companies. You may not use, reproduce, or distribute any content without permission.
6. Liability
Entities in the Growy group of companies are not liable for any damages resulting from the use or inability to use the website or app, including delays in order processing or technical issues.
7. Modifications
We reserve the right to update these terms at any time. Any changes will be posted on our website, and your continued use of the website or app constitutes acceptance of the updated terms.
8. Governing Law
These terms are governed by the laws of the Netherlands. Any disputes arising from the use of our services shall be resolved in Dutch courts.
9. Contact
For any questions or concerns regarding these terms, please contact us at info@chefsfarm.nl.
Chef’s Farm Privacy Policy
1. Introduction
Welcome to Chef’s Farm. Chef’s Farm is a brand owned by the Growy group of companies. This privacy policy explains how we handle your personal data when you use our website and mobile app. We value your privacy and are committed to protecting your personal data. This policy is in accordance with the General Data Protection Regulation (GDPR) and other relevant laws and regulations.
2. Data controller
For Europe:
Growy Nederland BV (Chef’s Farm in Europe operates under this entity) KVK: 85226912
Email: info@chefsfarm.nl
Phone: +316 16 09 23 21
For Singapore:
Growy Singapore Pte. Ltd. (Chef’s Farm in Singapore operates under this entity) CoC: 201902188M
Email: hellosingapore@growy.nl
For Kuwait:
Growy Kuwait Agriculture (Chef’s Farm in Kuwait operates under this entity) CoC: 1012201839642
Email: kwisales@growy.nl
3. What data do we collect? 3.1 Website
When you fill out a form on our website, we collect the following data:
- Name
- Email address
- Phone number
- Message content This data is sent to us and stored in our CRM system, Active Campaign. We also use Google Analytics and Google Search Console to collect website traffic statistics. These tools collect data such as:
- IP address
- Location data
- Browser information
- Pages visited and duration of visit 3.2 Mobile App When using our mobile ordering app, we collect the following data when you create an account:
- Contact information: Name, email address, phone number
- Company information: Company name, company address
- Payment information: Bank account number, payment history 4. How do we use your data? We use the data collected for the following purposes:
- Order processing: To process your orders and provide you with our services.
- Customer support: To assist you and communicate with you regarding your inquiries or issues.
- Marketing: To keep you informed about our products, services, and offers.
- Website and app usage analysis: To improve our services and optimize your user experience.
5. How do we secure your data?
We take the security of your data seriously and have implemented appropriate technical and organizational measures to protect your data from loss, misuse, and unauthorized access. All data is stored securely and access to our systems is limited to authorized personnel.
6. Sharing your data with third parties
We do not share your data with third parties unless it is necessary for the performance of our services or if we are legally required to do so. Examples include:
- Active Campaign: For managing customer relationships and marketing campaigns.
- Exact: For processing payments in the app.
- Payment processors: For processing payments securely. 7. Your rights You have the right to:
- Access your data: You can request a copy of the personal data we hold about you.
- Correct your data: You can have incorrect or incomplete data corrected.
- Delete your data: You can request the deletion of your data. This can be done via the app or by contacting us.
- Data portability: You can request to have your data transferred to another party.
To exercise your rights, please contact us at info@chefsfarm.nl. 8. Data retention We do not retain your data longer than necessary for the purposes for which it was collected, unless legally required otherwise. 9. Cookies Our website uses cookies to enhance your user experience. You can manage your cookie preferences through your browser settings. 10. Changes to our Privacy Policy We may update this privacy policy from time to time. We encourage you to review this page periodically for the latest information on our privacy practices.
11. Contact
If you have any questions about this privacy policy or how we handle your data, please contact us at:
Growy Nederland BV Email: info@chefsfarm.nl Phone: +316 16 09 23 21
